(OTR) Dispatch - Supervisor
Company: Dairy Farmers of America
Location: Salt Lake City
Posted on: May 6, 2024
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Job Description:
GENERAL PURPOSESupervise assigned drivers and related activities
at assigned terminal and/or distribution center. Create work
schedules for drivers. Identify and implement effective and timely
solutions to transportation and distribution routing and delivery
challenges. Develop and promote safety, customer service, and
operational excellence.--JOB DUTIES AND RESPONSIBILITIESProvide
daily work direction to professional drivers to ensure safe and
efficient operations and to meet customer requirements; maintain
daily activity assignments of tractors, trailers, trucks, and
driversFacilitate effective communication with haulers/drivers and
for-hire carriers; provide daily hauler/carrier support through the
automated tendering process and ensure all loads are picked up and
delivered in a timely mannerMay negotiate contract terms and rates
with carrier base, understanding current contracts and defined
internal parameters to work withinMaintain up-to-date copies of
routes; manage the utilization of routing software to increase
route efficiency, lower cost, and meet customer demandsCreate
employee schedules, approve time, resolve timekeeping issues,
monitor overtime, and take appropriate actions to meet established
goalsEnsure all daily paperwork associated with each load is
properly completed. This may include trip information to provide
mileage information for reports to DOT, driver vehicle inspection
and driver logs (as appropriate), repair/maintenance activity,
billing activity, delivery tickets, etc.Prepare and distribute
operational reports (KPI's)Establish positive working relationships
with members or customers to know the facility and equipment to
ensure optimal serviceHold drivers accountable for providing
professional interactions and courteous service to members,
customers, regulatory personnel, and co-workers; assist in
resolving issuesWork closely with fleet maintenance to ensure
assigned equipment is maintained and cared for properlyEnsure
employees achieve performance expectations through
training/coaching; routine driver audits or observations for
safety; operational efficiency; compliance requirements
(Pasteurized Milk Ordinance, Department of Transportation, etc.);
and annual reviewsTrain and coach drivers on proper procedures for
all activities including equipment and machineryConduct
investigations and work on corrective actions for employee
accidents and employee safety concerns in conjunction with
appropriate safety personnel or managementWork closely with human
resources to address driver counseling, disciplinary actions, new
employee recruitment, employee behavior improvement, and driver
training and development programsCommunicate with supervisors,
employees, and customers (internal and external) to promote and
improve transportation department functionsBe available to respond
to emergencies or other unexpected operational requirements (i.e.,
nights, weekends, or holidays). Participate in on-call rotation if
applicableThe requirements herein are intended to describe the
general nature and level of work performed by employee, but is not
a complete list of responsibilities, duties, and skills required.
Other duties may be assigned as required--
Keywords: Dairy Farmers of America, West Valley City , (OTR) Dispatch - Supervisor, Other , Salt Lake City, Utah
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