Network Operations Center Manager
Company: Leidos Inc
Location: Ogden
Posted on: April 30, 2024
Job Description:
Description The Leidos has a Network Operations Center (NOC)
Manager opening at Hill AFB, UT. This manager will lead a diverse
team of professionals supporting the Defense Information System
Agency. The operations team provides 24 x 7 support, and is
responsible for overall incident management, including restoral and
reporting of the Optical Transport, IP, and legacy networks. The
manager works closely with Shift Supervisors, regional NOC managers
and Service Delivery Managers to establish cross functional
processes and procedures and establish standard policies and
procedures which are ITIL based and reflect the overall mission of
the GSM-O II contract.PRIMARY RESPONSIBILITIES:
- Assists senior Operations and Maintenance Manager(s) to oversee
and direct all aspects of network operations within the Operations
and Maintenance Service Delivery Thread.
- Directly manage contractor and sub-contract support staff.
Coordinate subordinate employee recruitment, selection and
training, performance assessment, work assignments, salary, and
recognition/disciplinary actions.
- Identification and management of issues, risks, and
dependencies.
- Status reporting to the Service Delivery Manager and customer
as required.
- Creating, documenting, and executing action plans. Work with
the customer and external stakeholders to accomplish program goals
in which we are dependent on them completing tasks.
- Develop and implement technical training plans to support the
core operations and future technologies
- Coordinate directly with secondary sites (Scott AFB, IL)
Operations Manager to ensure continuity of operations between both
sites
- Ensure all Incidents are addressed and worked to ensure timely
restoration of services
- Work directly with other NOC components to ensure support and
coordination is occurring throughout all shifts
- Manages aspects of multiple operations tasks
simultaneously.
- Some travel may be required.BASIC QUALIFICATIONS:
- Bachelor's degree from an accredited college or university with
8+ years of leadership experience; additional years of Network
Management experience may be substituted for a bachelor's
degree.
- Currently possess an active Secret security clearance and be
able to obtain and maintain a Top Secret security clearance.
- DoD-8570 IAT Level 2 baseline certification (Security+ CE, or
equivalent).REQUIRED SKILLS:
- Experience supervising a diverse team
- Prior Network Operations Leadership experience.
- Excellent Written and oral communication skills are required
with a demonstrated ability to work with cross-functional
teams.
- Candidate must possess excellent leadership, organization,
communication and time management skills.GSMOOriginal Posting
Date:2024-03-29While subject to change based on business needs,
Leidos reasonably anticipates that this job requisition will remain
open for at least 3 days with an anticipated close date of no
earlier than 3 days after the original posting date as listed
above.Pay Range:Pay Range $87,100.00 - $157,450.00The Leidos pay
range for this job level is a general guideline onlyand not a
guarantee of compensation or salary. Additional factors considered
in extending an offer include (but are not limited to)
responsibilities of the job, education, experience, knowledge,
skills, and abilities, as well as internal equity, alignment with
market data, applicable bargaining agreement (if any), or other
law.
Keywords: Leidos Inc, West Valley City , Network Operations Center Manager, Executive , Ogden, Utah
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