Help Desk Manager - $10K Sign-On Bonus
Company: Oneida Nation Enterprises
Location: Dugway
Posted on: February 21, 2021
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Job Description:
Croop-LaFrance, LLC is currently seeking a Help Desk Manager to
lead our team at Dugway Proving Ground. This is a Full-Time
opportunity Monday-Thursday. We offer medical, dental, vision and
prescription coverage as well as a 401K w/company matching and an
attractive paid-time off plan. The Contractor shall:Manages help
desk and technical service-related operations for the DPG NEC.
Oversees the work of IT contract staff to ensure that all jobs are
completed on time, with proper documentation and to customer
specification. Responsible for recognizing, researching, isolating
and resolving information systems problems. Documents, tracks, and
monitors problems using applicable systems and tools. May
coordinate with other teams or departments to resolve user issues.
Responsible for designing and implementing improved Help Desk
processes or operational policies. Recommends changes to services
to fulfill customer needs in the most efficient manner possible.
Manages contract staff in the day-to-day performance of their jobs
to meet requirements set forth in PWS. Ensures that
project/department milestones/goals are met and adhere to the
contract. Has extensive knowledge of department
processes.Additionally, the Contractor shall:
Keywords: Oneida Nation Enterprises, West Valley City , Help Desk Manager - $10K Sign-On Bonus, Executive , Dugway, Utah
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