NEW BUILD ASSISTED LIVING COMMUNITY - Receptionist
Company: TWIN OAKS ASSISTED LIVING AND MEMORY CARE
Location: Salt Lake City
Posted on: February 18, 2026
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Job Description:
Job Description Job Description POSITION SUMMARY The
Receptionist of Twin Oaks plays a vital role in the community as a
whole. They are responsible for being a liaison for the community
to all family members, guests, vendors and staff. This person must
convey a positive image of the facility and have a genuine, caring
interest in working with elderly people. The Receptionist assures
that all pertinent information is conveyed to the residents and
Administration as a whole. The purpose of the Receptionist is to
provide Administrative Assistance to all Department Heads and to
the residents. The Receptionist must, within their area of focus,
ensure compliance with Twin Oaks standards as well as with State
and Federal regulations. This individual must be highly organized,
possess outstanding interpersonal skills, and display a high level
of energy and enthusiasm. The Receptionist works closely with the
Executive Director/Assistant Executive Director to insure
operational performance, quality of service, and competitiveness
with other facilities. The Receptionist must be a firm
decision-maker, while also considering the impact of that decision
on the overall organization. ESSENTIAL FUNCTIONS The Receptionist
reports to the Executive Director/Assistant Executive Director and
is responsible for carrying out the primary duties as outlined by
the Executive Director. Building a friendship with the residents
can be very rewarding and helps them to feel safe with you. If you
enjoy your job, then the residents will feel that and enjoy the
time they spend with you and look forward to that time. These
essential functions include, but are not limited to: Demonstrate
positive interpersonal relations in dealing with employees,
residents, residents’ families, visitors, and coworkers in a
professional and confidential manner. Initiate and participate in
quality assurance and quality improvement activities based on the
four components; resident satisfaction, employee satisfaction,
process/system refinement, and financial impact. Demonstrate the
ability to embrace and project the values of the community:
compassion, positivity, respectful communication, responsibility,
trust, community, safety, respect, teamwork, partnership, service,
integrity, efficiency, and financial responsibility. Be cheerful
and helpful so it is a pleasure for others to participate.
Communicate accurate and pertinent information to facilitate
effective and efficient resident care. Apply problem solving and
conflict resolution skills. Maintain awareness of governmental,
societal, legal, environmental, and competitive factors that affect
the facility. Work to establish a group culture to enable Twin Oaks
to function as a whole. DUTIES The Receptionist is expected to
perform position-related duties that include, but aren’t limited
to: Greet guests and answer the community phone in a timely and
friendly manner. Assist Administration with any administrative
duties such as making copies, typing documents, sending emails.
Assist Activity Director in producing monthly community newsletter.
Assist residents with scheduling transportation, signing in and
out, purchasing guest meals and stamps/copies. Assist Marketing
with written correspondence with prospects and fliers for special
events. Regulatory and Legal Comply with facility’s policies and
procedures and recommend changes as necessary. Bring the attention
of the Executive Director/Assistant Executive Director to any
concerns with staff or residents that arise. Ensure compliance to
policies relating to work site safely, blood-borne pathogens,
hazard communication, and infection control. Ensure compliance with
respect to risk management; death, the dying and the aging process;
fire safety; disaster preparedness; residents’ rights; and
grievance procedures. POSITION SPECIFICATIONS Essential
Qualifications Education/Certification High School diploma or
equivalent. Certification from a physician, nurse practitioner, or
other health professional to verify no communicable diseases, open
skin lesions, or any other health problems that would interfere
with job performance. No previous felony conviction, or conviction
for fraud of the federal government. Criminal background check
(BCI). TB test. 18 years of age. Skills/Abilities Knowledge of
Microsoft Office, Excel, Outlook, Adobe. Knowledge of how to
identify the needs and interests of the residents. Capacity to work
effectively with different types of people. Ability to work
efficiently and professionally under pressure with time
constraints. Ability to calmly handle stressful situations.
Demonstrate organizational capabilities. Work within a budget.
Preferred Qualifications Prior experience in
receptionist/administrative assistant position. POSITION
ENVIRONMENT This position requires the ability to work under time
pressures. Physical demands include sitting, standing, bending,
reaching, light lifting and walking. Standing, for long periods of
time (up to 2-4 hours per day) may be required. Lifting, on an
occasional basis (up to twenty-five pounds) may be required. This
position requires a full range of body motion including manual
dexterity and hand-eye coordination. The position also requires
hearing to normal range and corrected vision. Occasional stress
related to a fast-paced environment is also anticipated.
Keywords: TWIN OAKS ASSISTED LIVING AND MEMORY CARE, West Valley City , NEW BUILD ASSISTED LIVING COMMUNITY - Receptionist, Administration, Clerical , Salt Lake City, Utah
