Front Desk Receptionist
Company: PHYSICAL THERAPY & SPORTS MEDICINE - Ogden
Location: Morgan
Posted on: February 18, 2026
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Job Description:
Job Description Job Description Are you passionate about
providing outstanding customer service? Do you thrive in a
fast-paced and dynamic environment? If so, we have the perfect
opportunity for you! Our privately owned physical therapy clinic is
seeking a Front Desk Receptionist to join our dedicated team and
play a crucial role in delivering exceptional care to our patients.
Job Responsibilities: Greet patients and visitors with a warm and
friendly demeanor, creating a welcoming atmosphere at the front
desk. Handle all incoming calls and inquiries promptly and
professionally, providing accurate information and directing calls
to the appropriate staff members. Schedule appointments
efficiently, ensuring optimal utilization of clinic resources and
minimizing patient wait times. Verify patient insurance information
and assist in processing necessary paperwork for a seamless
check-in process. Coordinate patient registration and ensure all
necessary forms are completed accurately. Maintain patient records
and update the clinic's database with new information as required.
Collaborate with therapists and other clinic staff to ensure smooth
patient flow and timely delivery of services. Handle billing and
payment processing in a confidential and organized manner. Address
patient concerns and complaints with empathy and professionalism,
escalating issues to the appropriate personnel when necessary.
Maintain a clean and organized front desk area, ensuring a
professional and pleasant environment for patients and staff.
Requirements: Previous experience in a customer service role is
preferred. Excellent interpersonal and communication skills to
interact effectively with patients, staff, and visitors. Strong
organizational abilities to manage appointment scheduling and
administrative tasks efficiently. Knowledge of medical terminology
and insurance procedures is a plus, but not required (we are
willing to provide training). Ability to multitask and prioritize
responsibilities effectively. Detail-oriented and capable of
maintaining accuracy in data entry and paperwork. Positive attitude
and a team player mentality. High school diploma or equivalent.
Join our team and make a difference in the lives of our patients!
As a Front Desk Receptionist at our clinic, you will be an
essential part of our commitment to providing top-notch care and
exceptional customer service. Job Posted by ApplicantPro
Keywords: PHYSICAL THERAPY & SPORTS MEDICINE - Ogden, West Valley City , Front Desk Receptionist, Administration, Clerical , Morgan, Utah
